Frequently Asked Questions
Everything you need to know about your Universal Colours gear.
What is the standard shipping timeframe for orders?
We offer worldwide shipping. Orders are typically processed within 24 hours, with domestic delivery taking 2-4 business days and international shipping ranging from 5-10 business days.
How do I ensure I select the correct size?
Universal Colours apparel is designed with a performance fit. We recommend consulting our detailed Size Guide located on each product page, which includes chest, waist, and hip measurements.
What is your return and exchange policy?
We offer a 30-day return policy for all items in original, unworn condition with tags attached. Exchanges are free of charge, subject to stock availability.
Are Universal Colours products sustainably made?
Sustainability is at our core. We use recycled yarns, bluesign® approved fabrics, and eco-friendly DWR treatments across our entire collection to minimize our environmental footprint.
How should I care for my technical sports apparel?
To maintain performance, machine wash cold (30°C) with similar colors, use a mild detergent, and avoid fabric softeners. Always hang dry and do not iron or tumble dry.
Do you offer a crash replacement program?
Yes, we support our community. If your kit is damaged in a crash, contact our support team with photos and proof of purchase to receive a 40% discount on a replacement item.